“Make Peace with Conflict: The Radical Results of Well-Managed Conflict”

Contrary to popular belief, conflict is not the enemy. The truth is, conflict is often the best way to create intimacy and trust between people, not to mention its ability to generate creativity and fresh energy, strengthen leadership and loyalty, renew morale and motivation, increase productivity … [Read more...]

The Perils of Assumption

Last week’s divorce mediation reinforced for me the importance of asking questions in place of assuming the worst about a person’s actions or even the best.  A year earlier, the husband had requested a divorce and for a year the wife had been dragging her feet on filing. He concluded that she … [Read more...]

Workplace Mediation — Nobody’s Right If Everybody’s Wrong by Thornton Mason

Check out this great article by Thornton Mason, a national workplace mediator with 25 years of experience resolving over 1200 employee matters. July 5, 2016 In a recent discussion with a labor attorney I heard a remark that really caught my attention. "You … [Read more...]

Mediator “Zen”

For the longest time, whenever I texted the word “mediation”, my cell would auto correct it to “meditation”. What a difference one-letter makes. However, those two words have a lot more in common than you might think. I love  yoga and practice it regularly. I guess you could call me a “yogi” (not a … [Read more...]

“Frantic Effort to Avoid Responsibility”

Why are we often gripped by fear when it comes to managing conflict? For many, the answer could be summed up in this simple acronym for FEAR by business consultant, Terry Corbell, – "Frantic Effort to Avoid Responsibility”.  We want to avoid owning up to our words and actions, shutting down … [Read more...]