by Monica Lichtenberger | Mar 9, 2016 | Uncategorized
Sometimes all it takes to settle an issue is giving people space and time to build relationship. Over 18 years of performing workplace mediations, I have “observed” the occasional manager and employee, who respectfully and thoughtfully work through issues with minimal...
by Monica Lichtenberger | Feb 17, 2016 | Uncategorized
A new director, who is being bullied by the office manager, contacted me for conflict coaching. The recently promoted director approached the office manager to relocate to an office closer to her new department. The requested office location is currently used for...
by Phoenix Strategies | Feb 9, 2016 | Uncategorized
Sometimes arguing is just plain fun! Yes, you heard me right. Like when we argue over what team should have won the Super Bowl. Go Broncos! Or, whether a MAC or PC is more user friendly. There are times when arguing can positively energize people, adding zest to...
by Monica Lichtenberger | Feb 3, 2016 | Uncategorized
Recently, I realized the importance of difficult, even painful conversations. It was during a conflict coaching session with a young couple, who were living together, along with their baby. The woman had contacted me for couples coaching with the goal of developing...
by Phoenix Strategies | Feb 2, 2016 | Uncategorized
For many separating or divorcing couples with minor children, the last thing on their minds is a new romantic relationship. It’s all they can do to get out of their current soured one as fast as possible. However, more than ever, I’m realizing the importance of...
by Phoenix Strategies | Oct 2, 2015 | Conflict Resolution Month, Mediation, Training
Phoenix Strategies on the Pikes Peak Justice & Peace Commission show “Justice and Peace Hour” with Scott Olson. Give it a listen!
by Phoenix Strategies | Oct 2, 2015 | Conflict Resolution Month
The schedule of speakers and events for the 10th Annual Conflict Resolution Conference has been released. Date: October 15, 2015 Time: 8:30a.m. – 4 p.m. Location: Colorado Technical University, 4435 N Chestnut St., Colorado Springs, Room 251 KEYNOTE:...
by Phoenix Strategies | Mar 18, 2015 | Uncategorized
Five Steps to Choosing a Qualified Mediator 1. Decide what you want from the mediator and the mediation process – goals, mediator role, strengths/weaknesses 2. Get a list of mediators – word of mouth, written lists, referral services, OMA web site (or other state...