by Monica Lichtenberger | Jun 24, 2016 | Uncategorized
In reflecting on relationships, I have observed or heard comments on how people sometimes talk on and on about themselves, never asking about the other or their situation. I also have experienced those who keep the conversation on others, with little talk about their...
by Monica Lichtenberger | Jun 3, 2016 | Uncategorized
During a couples coaching session, the man and the woman were heatedly discussing what had transpired since the last session. Accusations were flying back and forth, relating numerous confrontations that had arisen. I was amazed in hearing their emotionally charged...
by Monica Lichtenberger | May 6, 2016 | Uncategorized
The best referrals are often by word of mouth from someone you know, who has actually experienced a mediator’s performance. You can also search mediator professional organizations. Many mediators are willing to travel. Know what you are looking for in a...
by Phoenix Strategies | Apr 19, 2016 | Uncategorized
Why are we often gripped by fear when it comes to managing conflict? For many, the answer could be summed up in this simple acronym for FEAR by business consultant, Terry Corbell, – “Frantic Effort to Avoid Responsibility”. We want to avoid owning up to our...
by Phoenix Strategies | Apr 6, 2016 | Uncategorized
Sweetening sour relationships may need more than just a spoon full of sugar. The following excerpt from the book, Friend & Foe: When to Cooperate, When to Compete, and How to Succeed at Both (by Maurice Schweitzer, a professor at the Wharton School of the...
by Monica Lichtenberger | Apr 5, 2016 | Uncategorized
Mediation and restorative justice (RJ) interests often seek accountability and forgiveness. Our culture does not readily accept responsibility for wrongdoing; and as far as forgiveness, it is a process that usually takes time. Often, people withhold forgiveness until...
