Course 100 Basic Mediation

40 Hours Basic Mediation

  • Define Collaborative Theories and Concepts.
  • Examine Interest-based, Facilitative Strategies and Techniques.
  • Differentiate negotiation techniques.
  • Practice communication strategies and techniques.
  • Use Collaborative Problem-Solving Strategies.
  • Review conflict and mediation theories.
  • Learn and practice the collaborative mediation process.
  • Develop a Memorandum of Understanding (MOU).
  • Learn ethics and statutes that govern mediation practices.
  • Participate in interactive role plays and scenarios relevant to basic mediation practices.

Open to: Class size is limited to 8 due to video–recording and individual evaluation

*PSI School of Collaboration supports the needs of students by individualizing training dates and times. All students must have pre-authorization from the school to enroll via the “Personalized” category available on PayPal.

For more information contact us at customerservice @ phoenixstrategies.biz

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