- Evaluate personal conflict style using Thomas Killman’s assessment tool.
- Distinguish facilitative vs. directive behaviors.
- Define the collaborative problem solving process.
- Learn and demonstrate conflict management interventions
- Participate in interactive role plays and scenarios relevant to conflict situations
Phoenix Strategies School of Collaboration in Colorado Springs provides conflict management and mediator training; coaching, mediation, facilitation; mediator certification and internships. 719-266-8181
