- Differentiate between facilitation and mediation.
- Examine group dynamics and applications
- Identify decision making processes and advantages and disadvantages
- Learn case management practices for facilitation
- Learn Tuckman’s Four Stage Model (1965)
- Participate in interactive role plays and scenarios relevant to facilitation
Phoenix Strategies School of Collaboration in Colorado Springs provides conflict management and mediator training; coaching, mediation, facilitation; mediator certification and internships. 719-266-8181
