Workplace
Conflict and communication difficulties in the workplace can be detrimental to your organization, affecting productivity, increasing stress and animosity, and lowering morale that can lead to damaging your perception.
Addressing and mitigating workplace conflict, Phoenix Strategies utilizes a customized approach in facilitating conversations that lead to better communication, conflict resolution, innovation, and collaboration.
Workplace facilitation is a process that improves group effectiveness, assists groups in reaching goals or making important decisions. Facilitators create a safe space for improving communication and helping to see the full scope of the situation.
Phoenix Strategies has extensive experience helping public and private schools, businesses with strategic and workplace conflict, and nonprofits navigate through conflict to arrive at collaborative agreements that further their organization’s goals.
We design and facilitate group meetings, trainings, conferences, and coaching events addressing conflict prevention and resolution.
I hired Phoenix Strategies, Inc to help bridge the gap in communication between two of my C-level employees. In three short sessions, Michelle and her colleague were able to get to the heart of the matter, develop a plan for action and write an agreement. To this day, these two employees communicate and love working together. – Lori R.
Conflict
Management
Working with communities, organizations, councils and boards, Phoenix Strategies, Inc. conducts focus group facilitation, creating a safe space for members, employees and leaders to share their experiences and concerns in confidence.
In allowing members and employees to discuss their challenges and concerns, organizations gain valuable feedback toward building more cohesive teams, better workplace morale, and rebuilding of trust.
The goal of focus group facilitation is to bring about change, meet the needs of the group and often produce innovative ideas, improvement in communication and workplace culture.
Poor communication, ambiguity in responsibilities and different approaches are bound to happen when employees with different backgrounds, skillsets and priorities work together. This often leads to conflict that creates disruption and to negative effects at work.
Addressing conflict between two individuals, Phoenix Strategies orchestrates the opportunity for open communication and collaboration toward resolution. By allowing both parties to be heard and collaboratively create a plan, they are empowered to find a mutual resolution and newfound respect for one another.
- Set forth guidelines of respect and clear communication
- Assist with revealing the full scope of the situation
- Guidance to unearth what really matters to both parties
- Create an action plan to overcome conflict
Consulting & Systems
Phoenix Strategies Customized Integrated Conflict Management Systems (ICMS) provide end-to-end conflict management strategies for all stakeholders across your organization.
Comprehensive dispute resolution processes, procedures and tecnjiques help you to focus on your business’ bottom line instead of costly litigation and grievances.
To learn more, book a information consultation.
Characteristics of an effective ICMS:
- Prevents, identifies, and resolves diverse problems amongst all stakeholders in the organization
- Supports a culture that encourages early conflict management between those who are directly involved
- Provides a menu of processes and multiple access points to meet individual needs and swift intervention of issues
- Provides systemic infrastructure and resources to foster competence at all levels.
- Creates ongoing monitoring and evaluation for continuous improvement