Corporate
Build on your Basic 40-hour Mediation Training and take your skills to the next level!
“Loved this! (Advanced Mediation) I feel more confident in my skills as a mediator. I would strongly recommend to others.”
– B. Wichmann
“All the instructors were simply amazing! Technical Experts within the field of mediation and effective communication/listening skills.”
– LTC Anthony Wilson
Introductory
- Exploring Mediation as a career
- Basic 40 Hour Mediation
- Optimizing your career as a mediator
Family
- Family
- Divorce
- Eldercare
- Integrated conflict management for families
Community
- Facilitation
- Restorative Justice
- HOA
- Faith Conciliation
Advanced
- Advanced Mediation
- Conflict Coaching
- Mentorship / Coaching
- Collaborative Mediator Certification
- Transformative Mediation
Course Descriptions
Group Facilitation
Facilitation services offer large groups the opportunity to create an environment where the full contribution of each and every participant is allowed, encouraged and supported. In essence, it provides the capability to tap into the hidden potential of all members.
How do facilitators contribute? Simply put, they help people talk to each other; and communicate and work together. As a facilitator you’ll create a framework that allows people to tap into each other's creative potential and arrive at better solutions.
Course Objectives
- Differentiate between facilitation, mediation and other dispute resolution processes
- Realize facilitator core competencies
- Identify consulting process phases
- Recognize essentials of large group process
- Use tools and options as an effective facilitator
- Discover creative facilitation design for successful outcomes
- Manage large groups dynamics and their impact on the outcome and effectiveness of the meeting
- Draw out the best with diverse personalities and more.
Prerequisites
A waiver of prerequisite is available for qualifying candidates.
CLE Credits
Location
Tuition
Workplace
What happens when people have taken a 20 month hiatus from working together in a building? Well…awkward socializing, frustration from poor communication, avoidance of unmet needs in the workplace. Conflict- get ready for the upcoming return to the office.
Course Objectives
- Workplace characteristics and impact on disputes
- Contributing factors that create emotional intensity
- Costs of conflict
- Internal organizational structures that impact workplace disputes
- Dispute resolution roles
- Case management of workplace conflicts
- How workplace mediation differs from other mediation specialties
- External agencies that affect workplace disputes
- State and Federal employment statutes and regulatory agencies
- Assessment and strategic planning to manage a complex workplace case involving several persons and more.
Prerequisites
A waiver of prerequisite is available for qualifying candidates.
CLE Credits
Location
Tuition
Business Consumer
Content coming soon.
Course Objectives
- Define Business Consumer Mediation
Learn common business/consumer relational expectations - Be familiar with the different alternatives to dispute resolution
- Compare and contrast: Arbitration,
- Conciliation and Mediation
- Explain mediation benefits, the mediation process and the mediator role
- Participate in interactive role plays and scenarios relevant to business consumer situations.
Prerequisites
A waiver of prerequisite is available for qualifying candidates.
CLE Credits
Location
Course is offered several times a year at both our Colorado Springs & Denver locations and remotely via Zoom. Please see the events calendar for upcoming dates.
Tuition
Integrated Conflict Management for Business
In the current climate of work culture, you as a leader may see a need for change.
Integrative Conflict Management System (ICMS) principles provide an overarching structure to promote prevention, early intervention, and resolution coupled with on-going evaluation, involving internal and external stakeholders. Organizations may want to evolve to an interest-based process whereby real and critical needs of your employees. Help your organization move into the future with collaboration and a new work culture.
Course Objectives
Participants will learn about…
- Benefits of a comprehensive system for conflict management
- Evolution of approaches to resolve organizational conflicts
- How to assess costs and organizational conflict origins
- Principles of integrated systems design
- Characteristics of effective systems
Prerequisites
40-hour Basic Mediation course from PSI or any other training organization.
A waiver of prerequisite is available for qualifying candidates.
CLE Credits
This course does not offer Continuing Legal Education (CLE) or ethics credits.
Location
Tuition
Conflict Management
Content coming soon.
Course Objectives
- Learn Human Conflict theories.
- Evaluate personal conflict style using self-assessment tool.
- Distinguish facilitative vs. directive behaviors.
- Differentiate between positions and interests.
- Define the collaborative problem solving process.
- Participate in interactive role plays and scenarios relevant to conflict situations.
Prerequisites
40-hour Basic Mediation course from PSI or any other training organization.
A waiver of prerequisite is available for qualifying candidates.