Course 130 – Workplace Mediation

Join PSI for a 3-day course in Workplace Mediation.

COURSE OBJECTIVES

Participant will learn about…

  • The work place setting and how it affects disputes
  • Contributing factors that create emotional intensity
  • Costs of conflict
  • Internal organizational structures that impact workplace disputes
  • Dispute resolution roles
  • Case management of workplace conflicts
  • How workplace mediation differs from other mediation specialties
  • External agencies that affect workplace disputes
  • State and Federal employment statutes and regulatory agencies.
  • Assessment and strategic planning to manage a complex workplace case involving several persons
  • Techniques that foster collaboration, empowerment and an interest-based process through participation in interactive role plays and workplace scenarios.

Prerequisite: 40-hour Basic Mediation course from PSI or any other training organization.  A waiver of prerequisite is available for qualifying candidates.  Please see the “Waiver of Prerequisite Request” form in the PSI Course Catalog (linked below) or contact PSI at 719-266-8181 for additional details.

24 classroom hours / 3 days

Please see the event calendar for upcoming dates.

Please see the PSI course catalog for full course and program details, including entrance requirements, enrollment agreement, tuition & course fees, maximum class size, and more.  For course registration & tuition payment details, please visit our Registration & Payment page.

As always, if you have any questions, we invite you to contact us.