Course 170 – Conflict Management

Join PSI for our 3-day class in Conflict Management.


Participant will…

  • Learn Human Conflict theories.
  •  Evaluate personal conflict style using self-assessment tool.
  • Distinguish facilitative vs. directive behaviors.
  • Differentiate between positions and interests
  • Define the collaborative problem solving process.
  • Participate in interactive role plays and scenarios relevant to conflict situations.

Prerequisite: 40-hour Basic Mediation course from PSI or any other training organization.  A waiver of prerequisite is available for qualifying candidates.  Please see the “Waiver of Prerequisite Request” form in the PSI Course Catalog (linked below) or contact PSI at 719-266-8181 for additional details.

24 classroom hours / 3 days

Please see the event calendar for upcoming dates.

Please see the PSI course catalog for full course and program details, including entrance requirements, enrollment agreement, tuition & course fees, maximum class size, and more.  For course registration & tuition payment details, please visit our Registration & Payment page.

As always, if you have any questions, we invite you to contact us.