Course 220 – Conflict Coaching

“I learned more in 3 days than I have in my Psychological Doctoral program which I’ve been in for 3 plus years.” Maria S.

“Thank you! I learned far more than I expected, and I leave the class with confidence in my skills and with a positive outlook on my potential to create a viable career in this craft.” William S.

Join Phoenix Strategies for our 3-day course in Conflict Coaching


  • Define conflict coaching
  • Differentiate conflict coaching from other types of coaching
  • Identify core competencies of a coach
  • Understand the conflict coach role
  • Experience directive and non-directive coaching approaches
  • Demonstrate the collaborative, facilitative, interest-based coaching behaviors
  • Learn case management
  • Identify and practice the stages of coaching process
  • Understand ethics related to coaching
  • Discover three conflict management assessment tools
  • Assess you own conflict management behaviors and hot buttons
  • Learn how to integrate conflict management assessment tools and coaching
  • Expand your concepts of marketing approaches and venues

Prerequisite: 40-hour Basic Mediation course from PSI or any other training organization.  A waiver of prerequisite is available for qualifying candidates.  Please see the “Waiver of Prerequisite Request” form in the PSI Course Catalog (linked below) or contact PSI at 719-266-8181 for additional details.

24 classroom hours / 3 days

Please see the event calendar for upcoming dates.

Please see the PSI course catalog for full course and program details, including entrance requirements, enrollment agreement, tuition & course fees, maximum class size, and more.  For course registration & tuition payment details, please visit our Registration & Payment page.

As always, if you have any questions, we invite you to contact us.