Monica Lichtenberger, President of Phoenix Strategies, Inc. holds a Masters in Management and the following certifications:
- National Association of Conflict Resolution (ACR) Advanced Workplace Practitioner
- Transformative Mediator™
- Collaborative Mediator
- Conflict Dynamic Profile™
- Colorado State Ombudsman
- Colorado Council of Mediators and Mediation Organizations Professional Mediator
Monica is a coach, trainer, conciliator and conflict management system designer. She has mediated civil and community cases, originating within: the Federal Occupational Health, Transportation and Security Administration, Bureau of Land Management, Better Business Bureau, United States Postal Service, Fourth Judicial and Eighteenth Judicial Districts, Equal Employment Opportunity Commission, School District 11, Neighborhood Justice Center, Work-out Limited Inc., and Face–To-Face Community Alternatives.
Monica has delivered basic and advanced mediation, facilitation, faith conciliation, with specialized training in coaching, conflict management assessment tools, workplace, divorce, eldercare, business and consumer, high-risk victim offender dialogue and restorative justice, negotiation, strategic planning, communication, and team building.
